Outbound Tracking Number

To add an Outbound tracking number, follow the steps below:

  • Add a tracking number to the desired campaign. Please refer to the Add Tracking Number New UI text/video for steps on adding a new number.
  • Go to the ‘Route Calls by’ drop-down under the ‘Configure Routing Options’
  • Select ‘outbound’ in the ‘Route Calls By’ option.
  • Create a 4 digit pin, this pin will be entered each time an outbound call is made.
  • Choose how you’d like the outbound caller id number to appear when dialing.
  • Next, add the required fields that include ‘Tracking Number Name’ and ‘Ad Source.’
  • Proceed with filling out the Advanced Tracking Number settings that fit best to your setup.
  • Scroll down and select ‘Save’.
  • If your tracking number saved successfully you will see it listed under your campaign.
  • Test outbound tracking number and check the call logs report verifying that the test call shows up.

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